Job Opportunity: Finance and Operations Manager / Director 

Incredible opportunity to help build out the finance and operations functions at one of the top literary agencies in the industry.


The MM Agency is looking for a top candidate to work as its first Finance & Operations Manager / Director (the level of experience of the right candidate will determine the title). Working closely with the Founder and Managing Director of the business, this crucial role covers responsibility for ensuring the business maximises financial and operational efficiency as it continues its impressive growth.


The Factory, Clapham, London

Role and responsibilities:

The Finance & Operations Director position is an all-encompassing role with a company-wide remit, and is an opportunity to build out the operations and finance functions from the ground up, implementing formal processes and procedures.


Working closely with the executive team to agree on forecasts and projections

Owning the operating model

Agreeing and reviewing ongoing budgets

Ensuring accurate up-to-date book-keeping and preparing monthly management accounts

All transactional finance

Managing payroll and expenses


Working to drive continuous improvement, challenging all aspects of the business

Provide commercial assistance to support the agencies strategic decisions

Managing the formalisation of the agency operational structure and employee onboarding

Support agents with contract negotiations

Supports international rights team with tax matters

With Madeleine crowned Literary Agent of the Year in 2018, the ongoing international success of many of our authors, a string of record-breaking deals for debut authors and the rapid expansion of the MM Agency, the successful candidate will play a crucial role in ensuring the sustained growth of one of the most dynamic Agencies in the UK, if not globally.

Candidate profile:

A broad range of experience across multiple roles covering finance, operations and general management

Accountancy or management accountancy qualification strongly preferred

An appetite for creative and strategic thought – a self-starter button is a must and lateral thinking vital

Excellent communication and interpersonal skills

Experience using financial systems to produce monthly management accounts and Excel to build and maintain forecasts and budgets

Working with and managing professional service providers

Experience in the literary and publishing industries is preferred but not essential

Employment type:


How to apply:

Please send your CV, along with a short covering note detailing why you think you would be a good fit for the role and the business to

About the company:

The Madeleine Milburn Literary, TV & Film Agency is a dedicated, passionate and successful literary agency based in Clapham, London.

With a fierce reputation for launching authors’ careers, we are a literary agency always looking for new writers for whom we will negotiate significant deals in the UK, US and foreign markets. We have close ties with publishers around the world, and work directly or in partnership with film agents in London and LA, to option Film & TV rights to leading production companies and film studios.

We work with authors across all genres, and have had notable successes in upmarket fiction including crime, book club and psychological suspense. We also handle children’s books, teen, young adult, New Adult and cross-over fiction, as well as exciting new non-fiction authors with a focus on narrative non-fiction, history, self-help, memoir and biography.

In January 2020, the Agency moved to The Factory: new premises in Clapham, London. The office is a stunning, recently refurbished space which serves both as a beautiful place to work, but also as a venue for authors The space will also be used to host events with the agency’s authors, publishers and the wider industry, making it a hotbed of ideas, inspiration and innovation.

About Madeleine Milburn

In 2011, Milburn (née Buston) was chosen as one of the book trade’s Rising Stars in The Bookseller’s first annual feature on the crop of people who will lead bookselling and publishing for decades to come, and set up her eponymous agency in 2012. In 2017, she was one of a small handful of agents to be included in The Bookseller’s list of the 100 most influential people in the book trade, alongside the likes of J. K. Rowling, Jamie Oliver and the CEOs of the major publishing houses. In 2018, Madeleine won Literary Agent of the Year at the British Book Awards. She was praised for her ‘prolific deal-making‘ and ‘long-term vision for her authors‘. She is known by editors as a ‘tenacious negotiator and an excellent collaborator with a nose for commercial success’.